At https://viva-zen-drink.kratom-planet.com (hereinafter referred to as ‘our website’ or ‘we’), your privacy and data protection are of utmost importance. This Privacy Policy details our approach to managing personal data in accordance with various privacy laws, including those from Canada (PIPEDA), Quebec (Law 25), the European Union (GDPR), Brazil (LGPD), California (CCPA/CPRA), Colorado, Utah, Connecticut, Virginia, and South Africa (POPIA).
This policy applies to all interactions with our website, applications, services, and products. It’s important to be aware that this policy does not govern the privacy practices of external platforms, applications, products, or services linked from our site, each of which has its own privacy policy.
Our processing activities involve handling personal data when you:
- Engage with our applications and services as a user
- Visit any of our websites that fall under this Privacy Statement
- Interact with us through communications like newsletters, emails, phone calls, or text messages/SMS
We collect various types of personal information to provide and improve our services, including but not limited to:
- Details related to your account setup
- Payment transaction details
- Financial records relevant to your transactions with us
- Records of your purchases and interactions with our products
- Mobile device identifiers for service provision and improvement
- Data that can identify your location for tailored services and analytics
- Feedback you provide to help us enhance our offerings
- Social media information if connected or interacted with via our platforms
- Information about the products you use or are interested in
This data collection happens through various means, including user input, direct interactions, and automated technologies such as cookies. Third parties may also share personal data with us, always subject to their privacy policies.
Our website uses cookies to ensure a seamless experience and for analytics purposes. These cookies can be categorized into:
- Strictly Necessary: Essential for the website to function correctly
- Preference: Help remember your settings and preferences
- Analytics: Assist in understanding how our site is used and help us improve it
Users have control over non-essential cookies and can manage their cookie preferences via our Cookie Manager.
We maintain personal data for as long as necessary to fulfill the purposes for which we collected it, or as required by law. Once these purposes are fulfilled or the legal retention period expires, we take steps to delete or anonymize the data.
To safeguard your personal data, we implement organizational and technical measures such as encryption and secure third-party processing services.
We recognize the importance of protecting children’s privacy. Our services are not intended for, nor do we knowingly collect personal data from, individuals under the age of 18 without parental consent or as required by applicable law.
You have a range of rights concerning your personal data under various privacy laws. These may include:
- Accessing the personal data we hold about you
- Rectifying any inaccurate personal data
- Requesting the erasure of your personal data
- Restricting the processing of your personal data
- Data portability, where applicable
- Objecting to our processing of your personal data
- Right to non-discrimination for exercising your privacy rights
- Filing appeals or complaints regarding our processing activities
- Withdrawing consent at any time where you previously provided it
For any questions, to unsubscribe from our communications, or to exercise your data rights, please reach out to our privacy team via email at [email protected] or through written correspondence to the address provided on our website.
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review it regularly for updates.
For further information or assistance, please contact our privacy team directly.